Careers

Working at Teach Well

Teach Well is a social enterprise, with a passionate, professional and determined team committed improving educational equity and excellence across Australia. We speak with one voice, modelling the behaviours and mindsets of collaborative expertise. We invite passionate educators with outstanding classroom instruction, demonstrated by the progress and achievement of their students, to apply to join us.

Please note, roles are listed on this web page as they are announced to the broader Teach Well network. If you wish to be notified when new roles are advertised, please subscribe to our newsletter. If you have any questions about any opportunities, or if you believe you would be a good fit and would like us to keep you in mind for future opportunities, please contact us at [email protected].

   

Now Hiring: Events & Logistics Officer

Teach Well is scaling its Masterclass Series and the complementary programs to engage 7,000+ teachers and leaders in less advantaged communities over the next five years, with the goal to improve educational equity and student outcomes.

 

As the Events & Logistics Officer at Teach Well, you will work in a team to deliver and continuously improve Teach Well programs and the complementary learning opportunities that build a strong alumni community and life-long learning opportunities beyond the Masterclass Series. This role will also play an important role in ensuring the Teach Well office runs smoothly and efficiently.

As part of this role, you will work with your colleagues to deliver the events and logistics associated with the delivery of Masterclass Series and other associated programs run by Teach Well. This includes ongoing support, communication and administrative services to ensure participants are informed about the workshops. You will look for opportunities to streamline the back-end management and delivery of the Masterclass Series, reducing complexity and improving the ability for participants to achieve increased impact more easily for their students.   In this role, you will interact regularly with venue organisers, external administrators, teachers, school leaders, past participants, and our internal team members. You will be instrumental in supporting our efforts to build a cohesive community that is connected to the greater movement for educational equity. You will often be the first point of contact for bookings, logistics, and queries from participants.   This role focuses on operational excellence, not program delivery. You will not be required to deliver any course content or coach any participants, rather you will be the enabler for the Teaching Team to concentrate on coaching, while you manage the behind-the scenes processes to maximise participant impact and program efficiency. This role includes, but is not limited to, the following key accountabilities. Additional tasks and responsibilities may be added to achieve the role purpose.

Events and Logistics Coordination:

• Book and liaise with the venues and administer all communications relating to event logistics.
• Assist with the planning and delivery of all Teach Well events and programs.
• Order relevant resources and supplies for each session.
• Pack/prepare and unpack resources for each event.
• Share relevant agendas and resources with participants before and after each session.
• Liaise with participants by phone, email and web chat to facilitate their participation in courses, including moving between program dates, providing extensions on tasks, following-up to confirm attendance.

Run the day-to-day operations of the Teach Well office:

• Order stationery, consumables, furniture and other office supplies.
• Liaise with suppliers of services (eg. cleaning and printing).
• Book transport and accommodation for team travel as required.
• Maintain accurate records including attendance records and Critical Incidence Logs for internal and external reporting purposes.

Prepare participant survey reports and other internal reporting documentation:

• Facilitate the completion of surveys by participants and their students.
• Liaising with participants to ensure completion.
• Preparation of reports.
• Preparation of internal reporting and communication documentation for the General Manager, Operations.
• Providing some ad hoc administrative support may also be required.

Relationship management:

• Respond promptly and professionally to enquiries regarding the Masterclass or Teach Well and connect enquiries to the right team member as required. Provide an overall welcoming experience for participants and other relevant stakeholders.
• Represent Teach Well professionally and warmly and, where appropriate, support relationship management and external representation with the Department of Education, philanthropists or professional associations.
• Maintain a social media presence that promotes the values of Teach Well.

Cross-team collaboration:

• Provide regular updates to the Principal Program Lead and General Manager as required.
• Work with the Cohort Lead and Officer teams to deliver a seamless participant experience.

The successful candidate will have the following experience and qualifications:

Essential:

• A Bachelor’s qualification, or successful completion of units from a Bachelor’s degree.

 

Desirable:

• Customer-service experience
• Administrative experience
• Experience with web design, development, and management (WordPress), Learning Management System (LMS) design and management, and/or MailChimp.
• Experience with automation tools such as Google App Script, Zapier, PowerAutomate or Survey Monkey
• Experience working with video editing software.
• Project management experience.

 

If you are offered the role, you must gain a Nationally Coordinated Criminal History Check and Working with Children check before commencing work.

Skills:

• Strong interpersonal skills.
• Clear and professional written and verbal communication skills to work effectively with diverse stakeholders.
• Good attention to detail and time management, with the ability to handle multiple tasks effectively.
• Basic proficiency in Microsoft Word, PowerPoint and Excel
• Ability to identify straightforward issues in workflows and suggest improvements.

 

Attributes:

• Willingness to work flexibly and adapt to changing priorities.
• Ability to collaborate effectively in a team, contributing to a positive and supportive environment.
• Attention to detail and ability to complete tasks accurately and on time with good planning and time management skills.

 

Knowledge:

• Basic understanding of event coordination and participant engagement in educational or community settings (desirable).
• Familiarity with logistical planning and support for workshops or training programs (desirable)

 

To apply for the Events & Logistics Officer role, please send the following to [email protected] by 4pm, Wednesday 4 December, 2024:

• A business-style CV – limited to 3 pages. Please ensure you include two referees we can contact.
• A single page that notes your educational qualifications, including name of the university and your overall grade point average for your relevant qualification(s), or mark for each subject (most recent degree is acceptable). A university transcript is also acceptable.
• A cover letter that addresses the Skills, Knowledge and Attributes section in the job description – limited to 2 pages. This cover letter may also contain a concise picture of you as a whole person, outlining your qualities, achievements and ambitions.